Which of the characters available in this Kickstarter are Dual faction?
Angerboda the Frost Giant is dual Shades/Commonwealth, Morag from the Shady Bunch set is dual Shades/Leshavult and the entire Eternal Servitude box is dual Shades/Dominion.
Last updated: October 13, 2023 02:48
Will the free stretch goals be added on automatically or will I need to add them in the pledge manager?
Any unlocked stretch goal that is free to a specific pledge level will be added automatically, and you’ll be able to see a summary of everything you’re due to receive in the pledge manager. You are welcome to order extra copies however!
Last updated: October 13, 2023 02:48
How do I add-on a paid stretch goal or other add-ons to my pledge?
You can add funding for add-ons in several ways. You can either select the option in the Add-Ons screen that shows immediately after selecting a pledge level, or manually increase your pledge by the cost of the add-on and the balance will be carried through to the pledge manager where you can confirm your selections. Both of these methods raise our funding amount and help unlock stretch goals. You can also wait until the pledge manager and make all your choices and add additional funding as needed there if you prefer to spread the cost.
Last updated: October 13, 2023 02:48
Will I be able to get models from old Kickstarters?
Our entire back catalogue will be available in the pledge manager at standard GBP prices, with discounts for faction bundles. Some previous limited editions will also be available where possible.
Last updated: October 19, 2023 02:03
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.